Slate Roof Repair

 
 
 
 
 
 
 
  
 
 
 
  
 
 
 F.I. B. 
 
2023-03-28
 
 
  
Did right by me. A windstorm caused leaks on my 23 year old roof. Sammy and his crew came right out on short notice. He stood firm behind his word and his work.
  
 
  
 
 
 
  
 
 
 Melissa Wick 
 
2022-10-12
 
 
  
Quick to respond to our needs, professional and courteous staff.  The quality of the final product meets our highest standards.
  
 
  
 
 
 
  
 
 
 Avis Minor 
 
2020-05-16
 
 
  
Correct roofing was great their staff was very professional. They made sure i got the best roof for my budget and also added some preventative maintenance features to keep my roof lasting for a long time.  They really care about their customers! Couldn't ask for a better deal. Thanks!
  
 
  
 
 
 
  
 
 
 Dan D 
 
2020-04-01
 
 
  
Our family is highly satisfied with the attention to detail that Correct Roofing poured into restoring our home. Correct Roofing definitely takes pride in the work that they do. Moreover, it was clear throughout the entire process on what type of work was optional but optimal to have our home be the most efficient in terms of energy savings and protection from the elements. Lastly, all our concerns as work was completed were addressed even if it was them adding to our understanding of how certain fixes were done and why.
First speaking to their attention to detail. We hired Correct Roofing after they were highly recommended by one of our family members. Our home was damaged after a week-long exposure to wind, hail and rain. My wife and I noticed damage to the ceiling of our nursery. I had four different contractors review the damage, but most did not want to review the home for further damage until our insurance company approved a claim. Except for Sam from Correct Roofing. Sam was the only person that crawled through the attic with me to review other parts of the home for other hidden parts that were damaged because of the storm. Sam also walked me through the entire house and explained to me how the claim process typically works in language that I could understand.
Throughout the process I felt that his team were also advocates in providing small details that gave it a human touch. For example, they installed trim around the attic access and the skylights. These were small items that weren’t asked for but very much appreciated to increase the aesthetic appeal of our home. Thank you so much Correct Roofing for those small details.
Secondly, it was my experience that the team at Correct Roofing did an excellent job at communicating throughout the entire process. I was clear on what work was going to be done and when it was going to be done. Also, I was very aware of what work was covered and what work would be ideal for our home to be at its optimal performance. For example, one thing I did not know before the start of the project was how baffles worked and why they were important. Sam fully explained the benefits of having baffles but also gave me the time and the choice to have them installed as they were not covered by insurance. We ended up paying for the baffles because we believed it would be beneficial to have them installed but we always felt empowered that we knew we had a choice in installing them or not. This is one of several examples of how well they communicated to us throughout the process and how we always felt the power to choose. In the end, our house feels warmer both physically and emotionally because of the consultative approach Correct Roofing provided us with.
Lastly, it’s refreshing to know that people take pride in their work. For example, when the siding was replaced on the garage there was an accidental nail nick on wiring to one of the lamps which caused a loss of power to the garage. When I mentioned it to Sam, he quickly sent Don over to fix the issue. Not only did he happily fix it, Don also took the time to teach me how the electricity was wired. I mention this because now I know how to trouble shoot electrical problems which is valuable as a homeowner. Furthermore, I also had a concern with water leaking from the siding. When I mentioned it to Ginny, she quickly paged the contractor who was going to be on site anyway. They took the time to pull the siding to show me that it was completely dry, and the siding was doing its job. I now know that siding has what’s called weeping holes which is useful to release any moisture away from the home. In our case, the moisture was caused because that part of the house is near our laundry room which is creating some moisture but is being released by the siding.